Cancellation Policy

Cancellation Period

Users can cancel their bookings within a specified period before the scheduled travel date without incurring cancellation fees. The cancellation period varies depending on the type of booking.

Cancellation Fees

If users cancel their bookings within the cancellation period, they may be charged a cancellation fee, which is deducted from the refund amount. The amount of the fee depends on the timing of the cancellation and the terms of the booking.

Refund Process

Refunds for canceled bookings are processed within a specified timeframe, and any applicable processing fees are deducted from the refund amount. Users will receive a refund to the original payment method used for the booking.

Non-Refundable Bookings

Certain bookings may be non-refundable, and users will not be eligible for a refund if they cancel their bookings. Exceptions may apply in case of extenuating circumstances or force majeure events, as outlined in the terms and conditions.

Changes to Bookings

Users can request changes to their bookings, such as modifying travel dates or destinations, subject to availability and applicable fees. Changes may not be possible for non-refundable bookings, and users should review the terms and conditions before making changes.